Event Reference for Webhooks
Event | Softline Checkout | Softline Payments |
order.created | Order created | Payment created |
order.payment.succeeded | Order paid | Payment or card verification completed successfully |
order.payment.failed | Payment error occurred | Payment error occurred |
product.delivered | Product license information sent to customer | Not used |
product.returned | Product license information returned or replaced (including when refund or chargeback) | Rufund completed |
subscription.cancelled | Subscription cancelled (AR / AR Trial / PMR). The event webhook is always sent only for the order that initiated a subscription and does not depend on the existence of orders to renew this subscription | Not used |
subscription.restored | Subscription resumed (AR / AR Trial). The event webhook is always sent only for the order that initiated a subscription and does not depend on the existence of orders to renew this subscription | Not used |